FAQ (Frequently Asked Questions)

🙋♂️ FAQ (Frequently Asked Questions)

💳 Do you accept returns or exchanges?

Yes. If your item arrives damaged or defective, just contact us within 7 days and we’ll make it right. For puzzles and prints, we don’t offer refunds on completed or used products, but we’re here to help if anything goes wrong.

📦 How long does shipping take?

Most orders ship within 3–5 business days. Puzzles, calendars, and apparel are shipped from our trusted partners. Prints may take slightly longer depending on size and material. You’ll receive tracking as soon as it’s on the way!

🌍 Do you ship internationally?

At this time, we ship within the U.S. only — but we’re working on expanding that soon!

🧩 Are your puzzles eco-friendly?

Yes! All puzzles are printed on 100% recycled board using non-toxic inks. Good for your table and the planet.

🎨 Can I order a custom print?

Absolutely. Reach out through the contact page if there’s a specific image or size you’d like framed or printed on canvas, metal, or apparel. (I CAN NOT CUSTOM PRINT PUZZLES)

📅 Will you be adding more puzzles and calendars?

Yes! New designs drop regularly. Join the email list to be the first to know when new work is released.